Tuesday, July 28, 2015


Hello. We're Lake Health: a community health system that offers a refreshing approach to healthcare. We treat people the way we’d want to be treated. So we stand for things like comfort, quality care, and doctors that go the extra mile. Most important, we take the time to really listen and understand. So we know what’s important to you. We get it.

Wasdovich-Duffner Receives Ansell Corporation’s 2015 H.E.R.O. Nurse Service Award

Andrea Wasdovich-Duffner, vice president of Perioperative, Critical Care Services, Emergency Medicine and Pharmacy at Lake Health, is the top recipient of the 2015 H.E.R.O. (Heal, Educate, Reach, Overcome) Nurse Service Award sponsored by medical glove maker Ansell Corporation. The annual award recognizes ten nurses around the country who have made lasting impressions on their peers, their patients, their profession and their communities.

More than 48,500 votes were cast online for this year’s award. Out of all nominees, Wasdovich-Duffner received the most votes. She will receive an engraved plaque, a nursing reference book and a $2,000 donation in her name to Cystic Fibrosis Research, the charity of her choice.

Wasdovich-Duffner,BA, BSN, MSHA, has more than 23 years of nursing experience, with expertise in guiding and directing clinical and medical departments for pre-operative, operating room, same day surgery, and associated services of anesthesia, pre-admissions testing and endoscopy services. She is also responsible for critical care, step down, dialysis, emergency medicine and pharmacy.

Wasdovich-Duffner earned her bachelor of arts degree from John Carrol University, her bachelor of science degree in Nursing at Graceland University in Iowa and her master of science degree in Health Administration at the Kennedy-Western University in California.


“Andrea is an inspiring nurse leader who goes above and beyond to provide high quality, safe and compassionate patient-and family-centered care,” said Susan Sullivan, RN, nurse manager for OR, PACU and Pre-Admission Testing at TriPoint Medical Center, who nominated Wasdovich-Duffner for the award. “She’s highly visible to our front-line caregivers and always models behaviors that are necessary to improve patient outcomes. She also mentors new and existing leaders, sharing her knowledge and expertise with them. Plus, she always encourages us to continuously examine our processes to identify new and innovative solutions that enhance patient care.”

I. James Hackenberg Awarded Ohio Hospital Association’s Dr. Eli Crew Community Service Excellence Award


I. James Hackenberg, Esq., a member of the Lake Health Board of Trustees, received the 2015 Dr. Eli Crew Community Service Excellence Award at the Ohio Hospital Association’s (OHA) annual recognition dinner held June 9 in Columbus. The award, which is one of OHA’s longest-standing leadership honors, recognizes an individual who has served as a friend to hospitals and health systems and whose support of the health care industry reflects the public interest.


A lifelong resident of Cleveland and Lake County, Hackenberg has served on the Lake Health Board of Trustees for more than 26 years; longer than any other trustee past or present. Under his leadership and financial stewardship, he has been instrumental in shaping and ensuring the future of Lake Health— one of Northeast Ohio’s few remaining independent health systems.


“As a lawyer, former law director of three local communities and a former acting municipal judge, Jim brings a unique perspective to the Board. He constantly challenges administration, physician leadership and his fellow board members to continuously seek out new and better ways improve patient care. He questions the status quo and often takes a contrary position to ensure all options are explored. Above all, he champions patient satisfaction, never forgetting we exist to serve the community,” said Thomas Jubeck, chairman of the Lake Health Board of Trustees.


Among his many contributions, Hackenberg championed the initiative to replace the aging and land-locked LakeEast Hospital in Painesville with a new, state-of-the-art hospital known today as TriPoint Medical Center. His expertise in real estate and municipal law not only helped the health system search for and ultimately purchase the property in Concord Township but also thoroughly address issues raised by local leaders, businesses and community members. TriPoint Medical Center, which incorporates evidence-based design principles proven to improve healing and patient safety, opened in October 2009 and continues to redefine the health care experience for patients and their families.


Hackenberg has also played an integral role in helping Lake Health successfully compete with larger health systems and navigate the financial challenges of health care reform and reimbursement. In 2007, he led the establishment of Lake Health’s clinical integration program—the Lake Health Integrated Physicians’ Hospital Enterprise—which operates on behalf of Lake Health’s physicians and the hospital. The program combines the latest in evidence-based best practices with innovative data collection technology in a way that aligns physicians’ economic incentives and drives improvement in clinical quality.


To further bolster the health system’s financial success and support its medical staff, Hackenberg supported the implementation of a captive medical professional liability insurance company for the hospital and its physicians. He volunteered to work with Lake Health administration to help establish the Lake Assurance Corporation—Lake Health’s wholly-owned subsidiary for professional liability insurance.


“Jim’s integrity, strategic thinking, and commitment to the community we serve are keeping Lake Health a successful and independent community hospital, making it what it is today and helping to ensure its strong future,” said Cynthia Moore-Hardy, FACHE, president and CEO of Lake Health.


In recognition of his many contributions to improve the health and wellness of residents in Lake and surrounding counties, Hackenberg also recently received a Crain’s Cleveland Business 2015 Health Care Heroes Award in the Outstanding Trustee category. In its eighth year, Crain's Cleveland Business’ Health Care Heroes program recognizes honorees for their dedication to improving community health throughout Northeast Ohio.


“It’s an honor and privilege to serve my community and help ensure that all Lake County residents, including my family, have access to high quality health care close to home,” Hackenberg said.

For more information about the Ohio Hospital Association’s Dr. Eli Crew Community Service Excellence Award, visit http://ohiohospitals.org/Member-Services/awards.aspx

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