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Community Benefit Report 2011

Local Access, Healing with Compassion and Superior Quality.

Summary of Quantifiable Benefits 2011

This report highlights Lake Health's community benefit activities for Fiscal Year 2011. Community benefits are programs and services that address identified community health-related needs, regardless of source or availability of payment, and provide measurable improvement in health access, health status and the use of health care resources.

Medicaid Shortfall

Costs for providing care to Medicaid patients generally are higher than reimbursements or payments from the government. This leads to a shortfall.

$1,254,877

Charity Care

Free or discounted health services provided to people who cannot afford to pay for health services and who meet our organization's financial assistance policy criteria.

$11,700,000

Community Health Education

Lake Health has an extensive community health program that provides health screenings, physician lectures, self-help and exercise programs in multiple community locations throughout Lake and Geauga counties and surrounding areas. Our support groups help meet the educational and emotional needs related to a variety of conditions. We also partner with many local organizations, including the United Way, the American Red Cross and the American Heart Association, to increase awareness of health issues in the community.

$377,187

Community-Based Clinical Services

Clinical and non-clinical services are provided to the community at a reduced rate or at no cost. Screenings to help detect high blood pressure, osteoporosis, orthopedic problems, vascular conditions, high cholesterol and diabetes are offered at local health fairs and at Lake Health community events at little or no cost to the participant.

$26,458

Financial or In-Kind Donations

Contributions including cash and noncash items made to individuals or non-profit organizations for charitable purposes: Community walks/runs and other community events that benefit Lake County and the surrounding area's growth and cultural wealth comprise this category.

$159,537

Total Community Care

During Fiscal Year 2011, the hospital provided $13.4 million in community benefit and reached over 3.7 million people.

Lake Health remains firmly committed to meeting the needs of the community through local access, healing with compassion and superior quality and is dedicated to improving health care access and outcomes for all.

The Community Benefit Report of Lake Health has been submitted to the Ohio Hospital Association and does not include salaries or other indirect costs.

Lake Health's mission is to provide comprehensive health care services to the residents of Lake County and neighboring communities in partnership with those who share a commitment to local access, healing with compassion and superior quality.

Our vision is that Lake Health, in partnership with its medical staff, will be the first choice for superior care close to home. Together we will coordinate a lifetime of health which patients and families experience as warm, responsive and state-of-the-art. Our organization and culture will produce the best opportunities to practice and work.

Note: the chart above represents a total community benefit contribution of $13.4 million for 2011. This amount is reduced by $3.1 million received as reimbursement through the Hospital Care Assurance Program (HCAP) for a net community benefit contribution of $10.3 million.

For questions or comments about this report, contact:

Gary Robinson
Vice President, Government and Community Affairs

7590 Auburn Road
Concord Township, OH 44077
440-354-1113
This email address is being protected from spambots. You need JavaScript enabled to view it.

Lake Health Locations

TriPoint Medical Center Willowick Campus
West Medical Center Tyler Urgent Care Center
Mentor Campus Chardon Campus
Madison Campus Madison Emergency Department
Painesville Quick Care Center Clinic at Middlefield
Clinic at Madison Willoughby Physical Therapy
Lyndhurst Diagnostics Mentor Physical Therapy
Mentor Diagnostics Willoughby Hills Diagnostics
   

Contact Information

TriPoint 440-375-8100 Customer Satisfaction 877-953-6265
West 440-953-9600 Social Work 440-953-6195
Best of Health 800-454-9800 Safety Hotline 440-602-6428
Billing/Patient 440-953-6012 Gift Shops 440-953-6166
Foundation 440-354-1900 Human Resources 440-354-1981
Centralized Scheduling 866-652-5253