Wednesday, July 08, 2015

Careers FAQ

1. How do I apply for a position?

You must visit our website at to complete an application.

There are 3 components you will need to submit to be considered for a position.

1.Profile (
2.Application (
3.Survey (

Username: lakehos

Password: survey

Please note that the survey is not optional. If you have completed the survey less than a year ago, you do not need to complete it again, unless you are asked to do so by a recruiter.

Your profile can be updated at any time. There is no way to edit your application once it has been saved as final. Please be sure to save your application as final so that we receive it. If you need to update your application after it has been saved as a final, please contact Human Resources at 440-354-1981.

2. Did you receive my application?

You will know your application has been received because completion of Step 1 and Step 2 (See answer to Question 1) will prompt you to Step 3 (completing the Survey). Please review your email for an auto response that your application has been received.  You may want to check your junk mail for this response.

3. Is Lake Health hiring?

All current job openings are posted on our website. 

4. I have submitted my application but I have not received a call, can I contact a recruiter or manager?

Your application will be carefully reviewed. If it is determined that your indicated experience, education and skills match the requirements of the position, the hiring manager and recruiter will determine candidates to be interviewed.

5. I am a Lake Health team member do I have to fill out an application to apply for another position?

Yes. If you have not completed an online application since August 2008, you will need to follow the three step process outlined in  number one. If you have completed an application recently, you only need to submit your profile for the position (s) you wish to apply for. If you have taken the survey in the past, you will not need to take it again.

6. Can I apply for more than one position?

Yes. Please submit your profile for each position for which you qualify.

7. Can I contact a recruiter or manager?

Due to volume, all applicants may not receive a call.  Please feel free to call our Human Resource Department at 440-354-1981 to check on the status of your application.

8. Where can I send my resume?

You are able to upload or copy and paste your cover letter and resume to your profile, however you will still need to complete the three step application process if this is your first time applying at Lake Health. (Please refer to question #1)

9. Are there paper applications? I don’t have a computer at home.

All applications must be submitted on-line. Paper applications are not available. Any internet accessible computer can give you access to our website.

10. Does Lake Health provide career counseling for applicants?

We recommend checking with your local schools of higher education for career counseling assistance.

11. What is the difference between "Registered User" or "Create a New User Account?

If you have already applied for a position(s), you will want to go to the "Registered Users" box and sign in using your Username and Password. If this is your first time applying to Lake Health, go to the "Create a New User Account" box and register.

12. What is my Username?

Your username is the e-mail address that you provided when you created your new user account.

13. What if I have forgotten my password?

Enter your e-mail address in the Forgot Your Password box; a new password will be e-mailed to you. Copy and paste the temporary password into this link - At this point, you will be asked to change your password. Remember to record your newly created password.

Remember, the password that is e-mailed to you is not your original password. It will provide you a temporary log in and prompt you to change your password. Please save the email response with your password.

14. What if I don’t see a certain position I’m interested in on your website?

Our website is updated as positions become available. Please continue to visit our website. Your profile has to be applied to a specific position in order for the recruiter to view your interest.

15. I saw an opening on another website but could not find the position posted on the Lake Health?

All current positions are posted on the Lake Health website.

16. How long are the jobs posted on your website?

Positions remain posted until they are filled.

17. What is the pay/salary information?

We are unable to release salary information until the time that a job offer is made to a selected candidate. Our wages and benefits are competitive with like healthcare providers in the Northeast Ohio area.

18. What to wear to orientation?

Orientation will be presented by the Human Resource Department and professional business attire is required. As a team member of Lake Health, we constantly interact with patients and the public; therefore displaying a professional appearance is always necessary. (no jeans, T-shirts, shorts or flip flops). You will have your badge picture taken on the first day of orientation.

19. Where do I report for orientation?

Your Human Resources orientation is located in the TriPoint Medical Center Physician Pavilion in Lubrizol Conference Center Room 1, 7590 Auburn Road, Concord, Ohio 44077.

20. Where do I park for orientation?

Parking for the Welcoming Celebration is available in the lot behind the Physician Pavilion and in front of the Administration Building.  Please do not park in the Rehab visitor parking area.

21. What do I bring to orientation?

Any outstanding documents requested by your recruiter.

22. What occurs at Orientation?

During your Human Resource orientation, you will receive your Team Member folder and your photo ID badge.   Your benefits and responsibilities as an employee will be covered. A continental breakfast will be provided in the classroom and you will also receive a meal voucher which you may apply toward lunch in the Dining Room at TriPoint Medical Center.